Frequently Asked Questions
To save you some time, we’ve provided answers to our most frequently asked questions:
Do I need a PayPal account to purchase music? No. PayPal supports payment by major credit cards as well as through PayPal accounts.
I didn’t get an email when I created my account? Please check your junk mail folder for these emails as they can sometimes be caught by junk mail filters.
Is there a time limit on the dowloaded file? No. It is yours for life.
Is there a limit to how many times the chart can be printed? No. You can print extra copies and parts at no extra charge.
Do I need any special software to read the file? No. The file you download is in PDF format which can be read by any computer.
Why do my charts have a watermark?The watermark is to deter file sharing, we have tried to make as least intrusive as possible.
Are clinicians available outside the Greater Toronto Area ? If you are outside of the GTA and are interested in clinics please email us and we will see if we can accomodate you.
I don’t know exactly what I need out of my customization, can I talk to someone about it? Please fill out the customization form and be sure to include your phone number and the beat time to reach you. An experienced composer will be in contact with you to talk over the details and answer any questions you may have.
Is a composer visit required for commissons? No. We can talk over any necessary deals over the phone, however having the composer visit your band and sit in on a rehearsal is preferred.
Do you write for ensembles other than Jazz band? Yes. We are currently collecting scores for concert band and orchestra, feel free to request commissions for these ensembles. If you have any requests for ensembles you’d like the Clovertone Music library to feature please drop us a line an let us know.
Is there a time limit on the dowloaded file? No. It is yours for life.
Is there a limit to how many times the chart can be printed? No. You can print extra copies and parts at no extra charge.
Do I need any special software to read the file? Almost all computers have PDF reading software built in so you likely will not need any additional software. PDF readers such as Adobe Reader 9 are free and easily downloadable from adobe.com.
Why do my charts have a watermark? The watermark is to deter file sharing, we have tried to make it as least intrusive as possible.
Are clinicians available outside the Greater Toronto Area? If you are outside of the GTA and are interested in clinics please email us and we will try to accomodate you.
I don’t know exactly what I need out of my customization, can I talk to someone about it? Yes. Please fill out the customization form and be sure to include your phone number and the best time to reach you. An experienced composer will be in contact with you to talk over the details and answer any questions you may have.
Is a composer visit required for commissons? No. We can talk over any necessary deals over the phone, however having the composer visit your band and sit in on a rehearsal is preferred.
Do you write for ensembles other than Jazz band? Yes. We are currently collecting scores for concert band and orchestra so feel free to request commissions for these ensembles. If you have any requests for other types of ensembles you’d like the Clovertone Music library to feature please let us know.
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